Work With Us

Work With Us

A global company with dedicated staff who strive to be the best in their field

Have you considered a career in insurance? It’s not only for those with underwriting experience or actuarial qualifications - you’d be surprised at the broad spectrum of skills, abilities and qualifications that are valuable in the insurance world.

At Liberty, we are always on the lookout for quality people with a legal, engineering, business, finance, environment, or construction background; people who understand sales and marketing, know how to build and maintain relationships with clients, and have an instinct for delivering excellent client service.

We are unusual in having a high staff retention rate: people join us, and they stay. But that doesn’t mean they get stuck. There are many career and personal development opportunities to take advantage of while working with Liberty, including opportunities for promotion, lateral movement, transfers and travel. It’s a bit like a large family firm, and the professional and social bonds that you create are genuine.

Liberty International Underwriters opened in Sydney in 1999, and today employs more than 350 staff in Brisbane, Melbourne, Adelaide, and Perth, as well as Hong Kong, Singapore and Kuala Lumpur. Our combined turnover (gross written premiums) across Asia Pacific exceeds US$400 million annually.

The benefits of working for a global organisation like Liberty are significant. If you think you have what it takes to work hard, strive to be the best and be a part of Liberty’s exciting future, we urge you to apply now for one of our current vacancies.

Current Vacancies

Processing Services Assistant | Kuala Lumpur

Location: Kuala Lumpur | Malaysia

Job Type: Full Time

Job Area: Processing Services Team

Applications Close: 30 Jun 2019

Liberty International Underwriters, offers specialty and commercial line insurance and reinsurance across Asia Pacific. 

Find out what it takes to be part of a global Fortune 100 company that exists to help people embrace today and confidently pursue tomorrow.

  • Global company 
  • Teamwork culture 
  • Competitive salary and benefits
The Opportunity

We are looking for an experienced Developer to be part of our Technology team. You must been keen to work in the general insurance and re-insurance industry with most of your time spent analysing, supporting and developing Microsoft based applications.

This 12-month contract role reports to the Application Services Manager.

Your Key Responsibilities
  • Analysing, supporting and developing Microsoft based applications utilising Excel User Interface (with extensive knowledge of writing formulas, using functions, conditional formatting etc.) and writing macros (VBA);
  • Expertise in using SQL as back-end database, including hands-on experience in writing complex Stored Procedures / Queries / Functions;
  • Business process modelling where you will document and model AS-IS and TO BE business processes;
  • Business problem identification, analysis and resolution as required;
  • Engaging the business to elicit and accurately document business, functional and technical requirements;
  • Identifying, documenting and engaging peers and Global IT teams where required, in providing solution options and recommendations to business requirements;
  • Documenting and executing test plans and test scripts, and where required facilitating business testing;
  • Identifying and providing recommendations on improvements that can be made to the Regional IT, Global IT and AP business' systems and processes;
  • Management of IT application projects including development and delivery of project plans, identification and management of project issues and risks, completion and distribution of project status reports.
Your Key Qualifications and Soft skills
  • Previous 1-2 years work experience in the commercial or General (Non-life) Insurance industry will be an advantage;
  • Professional IT qualifications (ITIL Certification) is required;
  • Advanced Excel UI skills, writing macros (in Visual Basic for Applications) and handling databases (SQL, Access or equivalent) will be an added advantage;
  • Knowledge of Underwriting systems or Raters is preferred;
  • Advanced knowledge of Microsoft Office Applications (Excel, Word, Outlook) and exposure to SharePoint / InfoPath or other Electronic workflow solution will be highly regarded;
  • Advanced knowledge of IT concepts and frameworks and competent understanding of Agile development practices is needed;
  • Possess knowledge of TFS/JIRA or equivalent to manage code and project/production support activities;
  • Able to prioritise in accordance with the business’ needs and has good time management abilities;
  • Must have the ability to build solid relationships, focused on outcomes and results oriented;
  • Able to influence others and able to work autonomously;
  • High attention to detail, with problem solving ability and analytical mindset;
  • Strong verbal and written communications skills.
What’s Next?

Does this role sound like you or know someone great? If so, then we would love to hear from you.

** Agencies, we have this covered **


We care about your privacy and the protection of your information. Click here for our Privacy Policy. By submitting an application for this role, you confirm that you have read, understood and consent to our Privacy Policy and further, that we may store any information you provide in the cloud and/or a third party platform used by the Liberty Mutual Group. You also agree that we may transfer your information to another country, including a country with different privacy laws to that of your own. You further agree that we may store your information for a period of up to 5 years and that we may contact you about relevant employment opportunities with the Liberty Mutual Group.

Why Work at Liberty?

Well, that depends on your outlook and what’s important to you. You decide.

Reward and recognition

  • Competitive salary
  • Salary packaging options
  • Annual short-term incentive programme (permanent staff)
  • Generous health and medical insurance coverage in Asia
  • Life insurance, Total Permanent Disability and Salary Continuance insurance in Australia
  • Liberty Star Award staff recognition programme
  • Generous paid parental leave (over and above legislated requirements)
  • Hospital excess reimbursement for staff and their family members in Australia
  • Liberty Employee Assistance Programme (confidential counselling service)
  • Annual free flu vaccination and skin checks.

Career development

  • Sophisticated induction programme
  • Robust technical and non-technical training
  • Development planning and objective setting
  • Promotion from within
  • Internal advertisement of career opportunities
  • External Study Programme including study leave options and financial assistance
  • Travel, transfer and secondment opportunities
  • Project work and overseas audit assignments
  • Management and leadership development programmes
  • Fast-growing global company with Asia Pacific offices in Sydney, Melbourne, Brisbane, Adelaide and Perth, as well as Singapore, Hong Kong, and Malaysia.

Our Workplace Culture

At Liberty, we take a long-term view, and part of that is building real relationships, both internally, with colleagues, and externally, with our clients and brokers. A culture of teamwork underpins everything we do at Liberty.

Liberty’s leadership team has the stability, experience and foresight to steer us through the ups and downs of the financial cycle, while empowering staff to focus on market relevance and delivering quality customer service.

Experience and stability – it’s what draws us together, and what sets us apart. Our parent company, Liberty Mutual, has been helping people live safer, more secure lives for over a century, and Liberty International Underwriters is proud to be a part of that tradition.

Our nominated charities align themselves with this philosophy and all Liberty employees are actively encouraged to ‘do their bit’ for these and other charities. All staff receive one day of paid leave per year to allow them to give back to the community.